Status Inquiry Form
Submit your request here. You’ll receive an automatic confirmation email right away.
Avg. response: under 4 hrs
Tip: Use the same email you used previously with our team (if applicable).
Heads-up: Status updates are handled via email (and SMS if provided).
This helps us keep a clear record and respond faster.
Quick Answers (FAQ)
These are the most common reasons customers call. This should reduce calls by itself.
Why don’t I see an instant status?
Each ECM repair is unique. We provide accurate updates after verifying your module in our workflow.
What if my module hasn’t entered diagnostic yet?
Use this form. We’ll confirm where it is in the queue and the next step within 4 business hours.
Will I receive updates automatically?
If you provide a phone number, we may send SMS updates when your module moves to the next step.
SM Repair — Status updates are handled via email (and SMS if provided) to ensure speed and traceability.
Update policy: within 4 business hours.